CANCEL & RETURN POLICY
"Cancellation can be requested within 24 hours of the order placed"
What do I do if I receive a defective item from ziyo?
If an item ordered by you on Ziyo is delivered to you in a damaged / defective condition, please email us at firstname.lastname@example.org for a replacement. When we ship out the replacement item to you, we will also have the defective / damaged item picked up from you at our cost
How can I return a product ordered from Ziyo?
To provide you a worry free shopping experience on Ziyo, we offer you a No Questions Asked Return Policy. Within 7 days of receiving your shipment, you may return any unopened item in its original packaging, for a refund (excluding shipping costs).
When you return your product, just indicate the reason for your return in a short note (if you feel like it!), put the item and the note with the order number into a secure package, affix our address note (our returns address is given below) and send it through a reliable courier or mail it to us. Our address for returns is as follows:
107, First Floor,
Trade Tower, Sec-21, Old Delhi Road,